When you manage multiple locations, staying on top of customer reviews becomes increasingly challenging. Negative feedback goes unanswered. Positive reviews receive no acknowledgement, and missed interactions hurt your brand.
Getting started is quick and easy. Here’s the quick rundown:
Connect all your business profiles to MappedUp to get your reviews under one central hub.
See everything at a glance and filter by location, star rating, or date.
Turn on your AI-powered assistant. It crafts fast, thoughtful replies you can approve in one click.
Unlock insights from your customer feedback to see exactly how you can improve your local reputation and operations.
MappedUp’s AI crafts thoughtful response suggestions you can quickly fine-tune and post. Perfect for small businesses seeking on-brand, consistent replies—minimizing manual effort and freeing you to focus on what really matters.
Speak to customers in their own words. With MappedUp, you can respond in any language—further engaging, building trust and meeting your customers' needs.
Get alerted to negative reviews. Our platform alerts you to negative feedback so you can respond quickly and safeguard your brand’s reputation.
Your customers already love your experience. Now make it effortless for them to share it. MappedUP's NFC review tags transform positive moments into powerful online endorsements with a simple phone tap.